Troubleshooting
Problem
IBM Spectrum Protect for HP-UX Requirements and Support
Resolving The Problem
Tip: Beginning with Version 7.1.3, IBM Tivoli Storage Manager is now IBM Spectrum Protect. Some applications such as the software fulfillment systems and IBM License Metric Tool use the new product name. However, the software and its product documentation continue to use the Tivoli Storage Manager product name. To learn more about the rebranding transition, see http://www.ibm.com/support/docview.wss?uid=swg21963634.
IBM Spectrum Protect supports both single server and network environments. IBM Spectrum Protect supports single server environments by placing an IBM Spectrum Protect client and server on the same machine. This can be a useful configuration for protecting large file servers, application servers and database servers. Spectrum Protect supports a network environment by allowing IBM Spectrum Protect clients running on over 25 different operating systems to back up their data to an IBM Spectrum Protect server over one of the supported communication protocols.Versions that have reached End of Support:
- Tivoli Storage Manager Version 6.2
- Tivoli Storage Manager Version 6.1
- Tivoli Storage Manager Version 5.5
IBM Spectrum Protect Server V7.1 Minimum Hardware and Software Requirements | |
| Hardware | A 64-bit Intel Itanium system. |
| Disk space | The following minimum values for disk space:
Significant additional disk space is required for database and log files. The size of the database depends on the number of client files to be stored and the method by which the server manages them. The default active log space is 16 GB, the minimum that is needed for most workloads and configurations. Allocate at least three times the active log space for the archive log (48 GB). Ensure that you have sufficient resources if you are using data deduplication or expect a heavy client workload. You must format the disk device to have a disk sector size of 1024 bytes. For optimal performance and to facilitate I/O, specify at least two equally sized containers or Logical Unit Numbers (LUNs) for the database. See Optimizing Performance for more information about the configuration of directories for the database. In addition, each active log and archive log should have its own container or LUN. Ensure that you see the capacity planning section for more details about disk space. |
| Memory | The following minimum values for memory:
|
| Devices | A DVD device that is available for the installation process, if you are installing from DVD media. |
| Operating system | The HP Itanium system must have operating system 11i v3 (11.31) with the most current maintenance levels installed. 11i v3 with:
The latest available service patches for the operating system must be applied. Older levels without patches do not work with the device drivers that Spectrum Protect uses. |
| Communication protocol | A communication method that is installed and activated (shared memory is the default). |
| Device drivers | The Spectrum Protect passthru device driver is used for non-IBM devices. It uses the SCSI passthru interface to communicate with tape drives and tape libraries. The stape device driver is required for tape drives. The schgr device driver is required for tape libraries. The Spectrum Protect device driver package contains device driver tools and ACSLS daemons.
For the IBM® 3590, 3592, or the Ultrium tape library or drives, the IBM device drivers are required. Install the most current device drivers. You can locate IBM driver packages at the Fix Central website: http://www.ibm.com/support/fixcentral/. Configure the device drivers before you use the Spectrum Protect server with tape devices. |
| Gunzip utility | The gunzip utility must be available on your system before you install or upgrade the Spectrum Protect Version 7 server. Ensure that the gunzip utility is installed and the path to it is set in the PATH environment variable. |
| Other software | Korn Shell (ksh) To authenticate IBM Spectrum Protect users with a Lightweight Directory Access Protocol (LDAP) server, you must use one of the following directory servers:
|
Tivoli Storage Manager Server V6.3 | ||
Hardware | Operating System | Additional HW/SW Communication Protocol |
| Version 6.3 Hardware A 64-bit Itanium system. _______________________ Memory Recommended
______________________ Disk space The following minimum disk space:
You must format the disk device to have a disk sector size of 1024 bytes. Significant additional disk space is required for database and log files. The size of the database depends on the number of client files to be stored and the method by which the server manages them. The default active log space is 16 GB, the minimum that is needed for most workloads and configurations. Allocate at least three times the active log space for the archive log (48 GB). Ensure that you have sufficient resources if you are using deduplication or expect a heavy client workload. For optimal performance and to facilitate I/O, specify at least four separate directories or Logical Unit Numbers (LUNs) to be used by the database and logs. By making these specifications, I/O is balanced across multiple directories or mounts. Ensure that you see the capacity planning section for more details about disk space. | Version 6.3 The HP Itanium system must have operating system 11i v3 (11.31) with the most current maintenance levels installed. 11i v3 with:
The latest available service patches for the operating system must be applied. Older levels without patches do not work with the device drivers that Tivoli Storage Manager uses. The HP maxfiles parameter specifies the number of files a process is allowed to open at any given time. The default value for HP is 60. However, this value is low and can cause server problems. To ensure proper server operation, increase the maxfiles value to at least 512. | Version 6.3 Communication Protocol A communication method that is installed and activated (shared memory is the default). Devices and drivers
The Tivoli Storage Manager driver package contains driver tools and ACSLS daemons. You can locate IBM® driver packages at the Fix Central website. Gunzip utility The gunzip utility must be available on your system before you install or upgrade the Tivoli Storage Manager Version 6 server. Ensure that the gunzip utility is installed and the path to it is set in the PATH environment variable. Korn Shell (ksh) |
Version 6.2 has reached End of Support (EOS) Tivoli Storage Manager Server V6.2 | ||
Version 6.2
Recommended and minimum memory requirements and minimum space requirements to run: Recommended: 12 GB. 16 GB if you are using deduplication. Also consider: · Large production servers may require more than the recommended amount of memory. Minimum: 4 GB for small production servers. A server is considered to be small if it has the following characteristics: · It does not use storage pool deduplication. · It supports only a small number of clients, or the nightly backup data transferred is 100 GB or less. · It is used only as a library manager. · On a machine having only 4 GB of RAM, only a single server is being run. Additional information to consider: · If the intention is to run with less than the recommended amount of memory, it is further suggested that this configuration be tested under those circumstances to determine that this will support the intended workload in this particular environment. Or if V6.1 servers are already implemented in these less then recommended memory environments, that would also provide a proof point that this may be suitable for these particular environments. For more details about deduplication, search the keyword deduplication. Disk Space:
Significant additional disk space is required for database and log files. The size of the database depends on the number of client files to be stored and the method by which the server manages them. The default active log space is 16 GB, the minimum that is needed for most workloads and configurations. Allocate at least three times the active log space for the archive log (48 GB). Ensure that you have sufficient resources if you are using deduplication or expect a heavy client workload. You must format the disk device to have a disk sector size of 1024 bytes.. For optimal performance and to facilitate I/O, specify at least four separate directories or Logical Unit Numbers (LUNs) to be used by the database and logs. This allows I/O to be balanced across multiple directories or mounts. Devices and drivers:
You can locate the device drivers at ftp://public.dhe.ibm.com/storage/devdrvr/. | Version 6.2 The HP Itanium system must have operating system 11 iv2 (11.23.0505) or 11 iv3 (11.31) with the most current maintenance levels installed. 11 iV2 with:
The latest available service patches for the operating system should be applied. Older levels without patches do not work with the device drivers that Tivoli Storage Manager uses. The HP maxfiles parameter specifies the number of files a process is allowed to open at any given time. The default value for HP is 60. However, this value is very low and can cause server problems. To ensure proper server operation, increase the maxfiles value to at least 512. | Version 6.2 A communication method that is installed and activated (shared memory is the default). |
Version 6.1 has reached End of Support (EOS) Tivoli Storage Manager Server V6.1 | ||
Version 6.1
Minimum memory and space requirement to run: Memory: 2 GB (A minimum of 4 GB for production servers) Disk Space:
| Version 6.1 One of the following. It's highly recommended to install the latest maintenance levels:
| Version 6.1 A communication method that is installed and activated (shared memory is the default). |
Version 5.5 has reached End of Support (EOS) Tivoli Storage Manager Server V5.5 | ||
| Version 5.5 ITANIUM Machine
Minimum memory and space requirement to run:
| Version 5.5 ITANIUM
| Version 5.5 ITANIUM
|
| Version 5.5 PA-RISC Machine
Minimum memory and space requirement to run:
| Version 5.5 PA-RISC
| Version 5.5 PA-RISC
|
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Modified date:
17 June 2018
UID
swg21052219