When a user logs into Cognos Analytics, their home page is not the default Welcome page. For example, they are automatically placed into the Reporting interface.
The user has an incorrect home page.
Resolving The Problem
1. Log into the user's account.
2. Select the user's Personal Menu in the top-right corner
3. Select "Reset to Welcome" for the Home Page,
At this point, the user's default home page will be the Welcome Page for Cognos Analytics.
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14 December 2021