Troubleshooting
Problem
Customer has a working Controller 10.3.1.x application server. Customer would like to patch this 10.3.1 server to a later version of 10.3.1. How do they do this?
Symptom
For reference, here are the version numbers of Controller 10.3.1 which this Technote relates to:
- 10.3.1 RTM = 10.3.1100.156
- 10.3.1 IF1 = 10.3.1100.159
- 10.3.1 IF2 = 10.3.1100.166
- 10.3.1 IF3 (GA = generally available, original release - released 1st May 2018) = 10.3.1100.176
- 10.3.1 IF3 (GA = generally available, updated version - released 16th May 2018) = 10.3.1100.177
- 10.3.1 IF4 (GA = generally available) = 10.3.1100.183
- 10.3.1 IF5 = 10.3.1100.186
- 10.3.1 IF6 = 10.3.1100.186 (Also!)
- 10.3.1 IF7 = 10.3.1100.190
- 10.3.1 IF8 = 10.3.1100.193
- 10.3.1 IF11 (GA = generally available) = 10.3.1100.198
- 10.3.1 IF12 (GA = generally available) = 10.3.1100.206
- 10.3.1 IF13 (GA = generally available) = 10.3.1100.219
- 10.3.1 IF14 = 10.3.1100.219 (Also!)
This Technote describes the process of how to upgrade from any version listed above, to any later version also displayed above.
- For example, a customer may want to upgrade from Controller 10.3.1100.156 (also known as 10.3.1 RTM) to 10.3.1100.166 (also known as 10.3.1 Interim Fix 2).
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Document Information
Modified date:
08 May 2025
UID
swg22012334