Troubleshooting
Problem
Unable to view images in reports in PDF/Excel output when using Report Studio/Workspace. However images are visible in HTML format when reports are run actively.
Symptom
Unable to view images in reports in PDF/Excel output when using Report Studio/Workspace.
However images are visible in HTML format when reports are run actively.
The PDF/Excel outputs will have a placeholder image. This will be in the form of an empty black box (PDF) or will be a missing pictures icon (Excel).
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Report Studio","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.1;10.2.1.1;10.2.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Cognos Workspace","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1;10.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21656263