Troubleshooting
Problem
The purpose of this TechNote is to guide an administrator through some steps that could help to fix a problem with the execution of the FastMap tool. This TechNote is not intended for troubleshooting validation messages. For that kind of troubleshooting you must review the other links in the related URLs.
Symptom
When you select the FastMap file to import and click on Import Data button, the message "An exception has occurred during data validation. Please contact your System Administrator" appears.
In <OPServer>-OPNode#Server#-aurora.log you can find next error:
- ERROR _fastMap on <OPServer>
Exception running FastMap Upload report.
[WebContainer : 5](_fastMap.java:572)
[{"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS4PJS","label":"IBM OpenPages on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg22015909