Troubleshooting
Problem
The situation when the node is not synced properly, the synchronization status is "Not Connected"
Symptom
The logs are located in the support file under below folder in Appliance in the primary and node
/tmp/liberty_dump.zip_unpack/logs/*
5/23/19 14:41:15:049 IST] 000010f0 com.ibm.identity.utils.IdentityLogger E Post request failed : HTTP error code : 500
[5/23/19 14:41:15:050 IST] 000010f0 com.ibm.identity.utils.IdentityLogger E Synchronization of member node failed.
java.lang.Exception: primary_unreachable
[5/23/19 14:41:15:050 IST] 000010f0 com.ibm.identity.utils.IdentityLogger E Synchronization of member node failed.
java.lang.Exception: primary_unreachable
Check the following logs under server message log in Appliance in the primary and node
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRQBP","label":"IBM Security Privileged Identity Manager"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
04 June 2019
UID
ibm10886673