Troubleshooting
Problem
Unable to login to Guardium appliance GUI because user definitions were not synched from Central Manager
Symptom
When attempting to login to a managed Guardium appliance (Collector or Aggregator) via Guardium GUI, the following message is displayed below the password text box: "The user definitions need to be imported". See attached screen shot below.
[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium Database Activity Monitor","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"9.0;9.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21693431