Question & Answer
Question
I was trying to log in to NCM, but it failed with "Unable to establish communication with server: xxx" error.
Upon checking the <JazzSM-Dir>/profile/logs/server1/SystemOut.log file, I found an error:
SSLHandshakeE E SSLC0008E: Unable to initialize SSL connection. Unauthorized access was denied or security settings have expired. Exception is javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?
How do I resolve this issue?
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS7UH9","label":"Tivoli Netcool Configuration Manager"},"ARM Category":[{"code":"a8m50000000L26dAAC","label":"ITNCM-\u003EITNCM-Base-\u003ELogging"}],"ARM Case Number":"TS004991871","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.4.2"}]
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Product Synonym
NCM
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Document Information
Modified date:
09 May 2025
UID
ibm16434653