IBM Support

How to solve "Error: The policycoreutils-python-utils package is not installed"

How To


Summary

When upgrade to v51 failed with "Error: The policycoreutils-python-utils package is not installed". This is because you are still in RHEL7, you need to migrate to RHEL8 first then upgrade to v51.

Objective

When upgrade from v51 failed with "Error: The policycoreutils-python-utils package is not installed."  This is because SOAR v51 only support for RHEL8. Therefore, you need to migrate your SOAR Platform to Red Hat Enterprise Linux 8 from V50, the upgrade from v50 to v51 in REHL 8.

Environment

Any

Steps

To solve this issue, do the following
-Migrating the SOAR Platform to Red Hat Enterprise Linux 8

-Upgrade from v50 to v51 in RHEL 8

Additional Information


Document Location

Worldwide




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Document Information

More support for:
IBM Security QRadar SOAR on Cloud

Component:
Installation / Upgrade

Software version:
All Versions

Document number:
7145540

Modified date:
29 March 2024

UID

ibm17145540

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