IBM Support

How to solve "duplicate key value violates unique constraint 'idx_muser_ldap_dn'" error

Troubleshooting


Problem

The import of a configuration into an existing organisation failed.

Symptom

These errors were seen in the client.log during the time of the failed import.
ERROR o.h.engine.jdbc.spi.SqlExceptionHelper - ERROR: duplicate key value violates unique constraint "idx_muser_ldap_dn"  Detail: Key (muser_ldap_dn)=(cn=A\, User,ou=users,dc=domain,dc=com) already exists.
01:51:00.880 [http-nio-443-exec-3] ERROR o.h.engine.jdbc.spi.SqlExceptionHelper - ERROR: duplicate key value violates unique constraint "idx_muser_ldap_dn"  Detail: Key (muser_ldap_dn)=(cn=A\, User,ou=users,dc=domain,dc=com) already exists.
01:51:00.894 [http-nio-443-exec-3] INFO com.co3.web.rest.Co3ExceptionMapperBase - Mapping exception to REST
javax.persistence.PersistenceException: org.hibernate.exception.ConstraintViolationException: could not execute statement
       at org.hibernate.jpa.spi.AbstractEntityManagerImpl.convert(AbstractEntityManagerImpl.java:1763)
       at org.hibernate.jpa.spi.AbstractEntityManagerImpl.convert(AbstractEntityManagerImpl.java:1677)
...

Caused by: org.hibernate.exception.ConstraintViolationException: could not execute statement
       at org.hibernate.exception.internal.SQLStateConversionDelegate.convert(SQLStateConversionDelegate.java:129)
...

Caused by: org.postgresql.util.PSQLException: ERROR: duplicate key value violates unique constraint "idx_muser_ldap_dn"
 Detail: Key (muser_ldap_dn)=(cn=A\, User,ou=users,dc=domain,dc=com) already exists.

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSIP9Q","label":"IBM Security SOAR"},"ARM Category":[{"code":"a8m0z0000001gqlAAA","label":"Authentication-\u003ELDAP"}],"ARM Case Number":"TS003516765","Platform":[{"code":"PF043","label":"Red Hat"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
19 April 2021

UID

ibm16131715

Page Feedback