Troubleshooting
Problem
Customer is using a gateway with the 't=controller' (10.4.X it is called 'controller') configuration.
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NOTE: This is very rare. Most customers do not use this configuration
=> Therefore, most customers should instead read separate technote #2004921 for advice on their configuration.
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Customer would like to convert their system so that all the communication (between the client and server) is secured via SSL.
- In other words, they would like to change all client communication from the default (HTTP) to HTTPS.
Symptom
The customer would like their server architecture to look similar to this:
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3.0;10.3.1;10.4.0;10.4.1;10.4.2","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1020540
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Document Information
Modified date:
08 May 2025
UID
swg21345570