Troubleshooting
Problem
After upgrading to 5.0, users could encounter "The AES Encryption Keystore Password is not Valid for this TRIRIGA Server".
Symptom
Server log shows below messages:
"ERROR [com.tririga.platform.error.ErrorHandler](Default Executor-thread-18) Report handled exception: com.tririga.platform.error.PlatformRuntimeException: The tririga-props-db keystore could not be found.[MID-865216975 ]com.tririga.platform.error.PlatformRuntimeException: The tririga-props-db keystore could not be found."
and
"[TririgaPropsDBKeystoreUpgrade] needs upgrading."
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSHEB3","label":"IBM TRIRIGA Application Platform"},"ARM Category":[{"code":"a8m0z000000bquZAAQ","label":"Platform"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
28 March 2025
UID
ibm17185680