Question

In a Production environment, when a Contributor application that used to work is suddenly having its "Go to Production" failing, it may be necessary to quickly get the application back online in previous state before even knowing what is causing the problem. This document explains how to do this after getting the necessary elements that will be analyzed afterwards. Problems may usually occur after somes changes made in the Development model (triggering RECONCILE or not). These changes may have been done through various operations like : - Synchronize with Analyst after some changes in the library - E.list modifications - Access Tables modifications - Import data - Admin links - Macro "Execute Analyst Macro" that could execute some A>C links (sending data from Analyst to Contributor). One of the various possible errors is the following, displayed on screen at the end of the GTP wizard : The Go To Production Process failed. Unable to collect error information from the underlying component. Or the GTP may complete successfully but the RECONCILE status may be "FAILED" or "CANCELLED" after this with various types of errors. Here are some keywords to cover some of these possible errors : - Error executing J expression : 'ACE2_rc ACE2_xids ' ... (JCE error) - Unable to reconcile ... Error (HRESULT -2147023170) - There are 'n' e.List items that must be reconciled before they can be included in the selection. These are 'n' of the e.List items that are unreconciled: {guid id}{guid id}...