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How to perform an iisreset

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Abstract

The article describes how to perform an iisreset.

Content

Product Type: On-Premise
Product Family: Verify Privilege Vault On-Prem
Product: Verify Privilege Vault; Verify Privilege Vault On-Prem
Known Environments: Any of our products that uses Internet Information Services (IIS)
Description: Occasionally, you may be asked to perform an iisreset to restart the application.
Instructions
  1.  Remote into your web server.
  2. Open an Administrative Command Prompt.
  3. Type iisreset.
Note If you receive the following message, try running iisreset again: 
C:\Windows\System32>iisreset

Attempting stop...
Restart attempt failed.
Access denied, you must be an administrator of the remote computer to use this
command. Either have your account added to the administrator local group of
the remote computer or to the domain administrator global group.

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS2N2U","label":"IBM Security Verify Privilege"},"ARM Category":[{"code":"a8m3p000000UoHvAAK","label":"Troubleshooting"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]

Document Information

Modified date:
01 July 2025

UID

ibm17237714