How to Manually Generate a Process Dump using Process Explorer

Troubleshooting

Problem

There may be times where a process dump file (or files) are required to troubleshoot a specific problem. The steps in this document walk through the process of generating a dump file using Process Explorer for IBM Support analysis. While the example used covers the tm1sd.exe process, the same steps can be followed for any process on the operating system. NOTE: You may follow a very similar approach using only Windows Task Manager, however Windows Task Manager will not allow you to choose a dump file location. This step is important if your application consumes a lot of memory and you do not have enough disk space on your Windows drive (C:).

[{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Planning Analytics Local v2.0","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2.0.1;2.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Was this topic helpful?

Document Information

More support for:
IBM Planning Analytics Local

Software version:
2.0.1, 2.0

Operating system(s):
Windows

Document number:
559075

Modified date:
09 May 2025

UID

swg22002261

IBM Support

Tips