Troubleshooting
Problem
Customer has Single Signon (SSO) enabled so that no users are asked for their username/password. However, the customer would like to experiment with the system by logging on with different users (e.g. because they want to test user's access permissions in the portal).
Symptom
When users launch Cognos Connection all users are automatically logged onto Cognos as their Windows user (they are not prompted to choose their user).
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Cognos Connection","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.2;10.2.1;10.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21341605