Troubleshooting
Problem
Which file has to be identified and added to Excel in order to get the Excel-Link running?
Symptom
Excel Add-In not working.
- The 'Controller' option cannot be seen listed on the Excel toolbar.
- You may find that in Excel > Tools > Add-ins, that ticking the Controller Add-in box, then exiting and re-entering this section, the Add-in has become un-ticked again - it refuses to stay.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4;8.3;8.2;8.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Historical Number
1028626
Was this topic helpful?
Document Information
More support for:
IBM Cognos Controller
Software version:
8.4, 8.3, 8.2, 8.1
Operating system(s):
Windows
Document number:
387761
Modified date:
08 May 2025
UID
swg21385500
Manage My Notification Subscriptions