Troubleshooting
Problem
Customer is hosting their Controller database on an Oracle 11G server. How should they install the Oracle 11G client on their application server?
Symptom
If the Oracle client is installed incorrectly, or the wrong version of the client is installed, then the users will receive many different issues/errors.
- See separate IBM Technotes (for example the ones linked at the end of this document) for examples.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.0;10.1.1;10.1;8.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21656559