Question & Answer
Question
When you sign up and create a new IBM Cloud account, the following error message occurs:
"Failure during registrationTry again in a few minutes. If you continue having problems, contact us at this link: https://watson.service-now.com/wcp"
Answer
As noted in the error, wait a few minutes then try again by going directly to https://cloud.ibm.com/login.
If the error continues, use the steps below to eliminate or work around any web browser problems:
- Clear your browser's cache, and then restart it.
- Use the private browsing mode of your browser, for example, a private or incognito window.
- Use a different browser. For more information about browsers that are supported by IBM Cloud, see IBM Cloud prerequisites.
- Try another computer or network-connect device, such as a phone or tablet.
- Try a different domain email ID to create the account.
If none of these steps resolve the issue, follow the link given in the error message to create a service request in the IBM Cloud Portal. Include in this service request all the actions that you completed.
Related Information
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSCL01","label":"IBM Cloud Account"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"","label":""}}]
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Document Information
More support for:
IBM Cloud Account
Software version:
All Versions
Document number:
6174459
Modified date:
15 April 2020
UID
ibm16174459
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