IBM Support

How to generate a HAR file to troubleshoot issues

How To


Summary

A HAR file is usually requested by IBM's Technical Support for communication analysis between the browser and application, like Engineering Workflow Management. This file helps us to narrow down the problems that could be causing loading failures and slowness, for example.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSPRJQ","label":"IBM Engineering Lifecycle Management"},"ARM Category":[{"code":"a8m0z000000CbNwAAK","label":"Jazz Team Server"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

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Document Information

Modified date:
10 March 2023

UID

ibm16410544