IBM Support

How to gather diagnostics from the command line

How To


Summary

I have an issue with Cloud Pak for Data. I need to gather diagnostics data; but in 4.0.x (with x<9), when I go to Support - Diagnostics and run a diagnostics job, I get an error; or a corrupted .zip file.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSHGYS","label":"IBM Cloud Pak for Data"},"ARM Category":[{"code":"a8m3p000000UoRCAA0","label":"Administration-\u003EDiagnostic"}],"ARM Case Number":"TS010445194","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.0.8"}]

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Document Information

Modified date:
10 July 2023

UID

ibm16825955