IBM Support

How to enable Debug level logging for IBM Content Navigator (ICN) Edit Client

How To


Summary

While using ICN Edit Client, more run-time information is required for troubleshooting. How can debug logging be configured?

Objective

To change the logging level of ICN Edit Client.

Steps

1) Open your ICN Edit Client installation directory. By default, on Windows this is: C:\Program Files (x86)\IBM\IBM Content Navigator Edit\EditClient
2) Locate and open the file called Log4net.config in a text editor
3)Change the line
<level value="INFO" />  to <level value="DEBUG" />
4) Save your changes
5) Replicate the issue
6) Locate the logs in the directory specified by the key-value pair <file value="" /> By default, on Windows this is
<file value="${APPDATA}\IBM\Content Navigator Edit\edit-app.log" />

Additional Information

Note that while the ICN Edit Service runs on the server, the ICN Edit Client runs on the client machine, so the logs will be generated on the machine where the client runs.

Related Information

Document Location

Worldwide


[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSEUEX","label":"IBM Content Navigator"},"Component":"Edit Services;Edit Client","Platform":[{"code":"PF017","label":"Mac OS"},{"code":"PF033","label":"Windows"}],"Version":"3.0.1 and later","Edition":"","Line of Business":{"code":"LOB18","label":"Miscellaneous LOB"}}]

Product Synonym

Navigator
ICN

Document Information

More support for:
IBM Content Navigator

Software version:
3.0.1 and later

Operating system(s):
Mac OS, Windows

Document number:
1127661

Modified date:
13 May 2020

UID

ibm11127661

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