Question & Answer
Question
How do one verify and set the Web Start client to use the IBM JRE?
Answer
To change the active version back to JRE 1.5 , follow these steps:
a. Open the Windows Control Panel by selecting Start > Settings > Control Panel.
b. From the Windows Control Panel, select IBM Control Panel for Java.
c. On the Java tab of the Java Control Panel, click the View button in the Java Application Runtime Settings section.
d. On the JNLP Runtime Settings window, select version 1.5, and make sure the Enabled checkbox is selected.
e. Click OK twice to save your settings and exit the Java Control Panel.
f. From the Windows Control Panel, select Java Plug-in.
g. On the Advanced tab of the Java Plug-in Control Panel, make sure that JRE 1.5.0 is selected. If you change the setting, click Apply.
h. Close the Java Plug-in Control Panel window and the Windows Control Panel.
If above solution doesn't work then you might want to uninstall IBM JRE 1.5 and reinstall it by going to following link:
http://TEPS_host_name:1920///cnp/kdh/lib/java/ibm-java2.exe
Once you have the right JRE, then you can use the webstart URL:
http://TEPS_host_name:1920///cnp/kdh/lib/tep.jnlp
If you have already downloaded and installed Webstart client, but it is not working, then try the following procedure to make web start use IBM JRE ver 1.5:
To create a shortcut to use to launch the desktop client using Web Start:
1. Right-click on the Windows desktop and select New > Shortcut from the popup menu.
2. In the Create Shortcut window, type the following path or click Browse and navigate to the executable as shown: C:\Program Files\IBM\Java50\jre\bin\javaws.exe
3. Click Next and type a name for the shortcut in the Select a Title for the Program window. For example: ITM Web Start client
4. Click Finish. The shortcut appears on your desktop.
Product Synonym
ITCAM4AD ITCAMfAD ITCAM for App Diagnostics
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Document Information
Modified date:
23 June 2018
UID
swg21409024