Question & Answer
Question
How do you find the documentation to TeaLeaf software?
Answer
Contents
Question
How do you find the documentation to TeaLeaf software?
Answer
Question
How do you find the documentation to TeaLeaf software?
Answer
Product documentation is published and maintained on the Client Success Portal which is accessible at the following URL:? https://support.ibmcloud.com
Individuals from licensed Tealeaf customers register for new accounts on the login page.
Individuals from licensed Tealeaf customers register for new accounts on the login page.
There are four boxes which appear on the Client Success Portal page:
- Steps for getting help (Open a ticket Contact us View my support IBM Support Handbook Download Products and Download Fixes.)
- Product Documentation (PDF files by Tealeaf product version)
- Additional IBM Tealeaf Information (Support articles)
- Most Popular (Frequently-accesses Support articles)
For Release 7.0 or later documentation is also accessible through the Tealeaf Portal:
- Use the search bar at the top of the Portal page to find specific articles.
- You visit the product documentation area for your installed version of Tealeaf by selecting Help > Online Documentation from the Portal menu.
- To access docs through the Portal some additional configuration might be required. From the Portal menu select Tealeaf --> Portal Management.? In the Portal Management page visit the cxImpact Settings --> Miscellaneous category.? Enter the credentials provided to you by Tealeaf.
On servers where Tealeaf software is installed additional PDF documentation is available. From the Windows Start menu select the following: Start --> All Programs --> TeaLeaf Technology --> TeaLeaf Reference.? PDF documents are available in the shortcut menu.? Updated versions of these documents are available through the Client Success Portal.
Article Reference
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Document Information
Modified date:
08 December 2018
UID
ibm10776845