IBM Support

How do I increase the JVM setting for ClearQuest Web server for optimal performance and to avoid out-of-memory errors?

Troubleshooting


Problem

During an installation or upgrade to IBM Rational ClearQuest V8.0 or V8.0.0.x, the IBM Installation Manager does not increase the JVM setting for optimal performance.

Symptom

Running ClearQuest Web server in an IBM WebSphere Application Server environment with a JVM setting of less than 1 GB can lead to stability issues such as out-of-memory errors.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"CM Server","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.0;8.0.0.1;8.0.0.2;8.0.0.3;8.0.0.4;8.0.0.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

More support for:
Rational ClearQuest

Software version:
8.0, 8.0.0.1, 8.0.0.2, 8.0.0.3, 8.0.0.4, 8.0.0.5

Operating system(s):
AIX, Linux, Solaris, Windows

Document number:
477427

Modified date:
16 June 2018

UID

swg21610500

Manage My Notification Subscriptions