IBM Support

How do I fix 'Server Login' and 'Local computer' message on a host machine with a MacOS operating system?

Troubleshooting


Problem

'Server Login' and 'Local computer' appears when starting IBM SPSS Statistics on host machine with a MacOS operating system.

or

When launching product locally, bottom left corner has a red x on Server:Local Server; do not get "What would you like to do" window; eventually receive error:

Failed to connect to server Local Server
Server exception: java.net.sockettimeoutexception: Accept Timed Out

Symptom

When starting IBM SPSS Statisticsor Modeler  on a computer with a Mac operating system, a window displays with 'Server Login: Local computer'. The only response options are 'OK' and 'Cancel'. Selecting the 'OK' button results in no change. Selecting 'Cancel' results in the window closing but the IBM SPSS Statistics product installation does not work.

or

When launching product locally, bottom left corner has a red x on Server :Local Server; do not get "What would you like to do" window; eventually receive error :

Failed to connect to server Local Server
Server exception: java.net.sockettimeoutexception: Accept Timed Out

[{"Product":{"code":"SSLVMB","label":"IBM SPSS Statistics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF022","label":"OS X"}],"Version":"Not Applicable","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS3RA7","label":"IBM SPSS Modeler"},"Component":"","Platform":[{"code":"PF017","label":"Mac OS"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
16 April 2020

UID

swg21984541

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