IBM Support

How do I capture network traces when troubleshooting Content Platform Engine problems?

Question & Answer


Question

When IBM Support asks me to capture network traces along with Content Platform Engine server logs, how do I capture the network traces? What tools do I use, and what format should I provide to IBM Support?

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNVNV","label":"IBM FileNet Content Manager"},"ARM Category":[{"code":"a8m0z0000001h0HAAQ","label":"Networking"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Modified date:
28 April 2025

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