Troubleshooting
Problem
Customer's client device is configured to use a proxy server. This is causing problems in Controller.
How can they reconfigure the client device to not use the proxy server for connections to the Controller application server?
Symptom
There are many different problems/errors/symptoms that the users may see if they use a proxy server when connecting to the Controller application server.
- For examples, see separate IBM Technotes.
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21655498