Troubleshooting
Problem
The customer wishes to create a 'special' user who can create new users, but is unable to run any other functions (for example so that they cannot see any data etc.). How can they do this?
Symptom
Customer creates a new user (for example 'ADMIN2') inside the top-level group (called 'Main User Group'). 
Is there a quick and easy way to restrict the new user so that he/she can only create new users (in Controller) ?
- In other words, ADMIN2 is created next to 'Administrator' (also known as 'ADM'):
This is necessary because the new user must be able to create new users inside every sub-group (for example 'Divisional Users').
However, because the user is now a member of this top-level group, it means that the 'special' user has (by default) administrative access to everything in Controller.
- Specifically, they can use every menu item, and have administrative access inside all of them:
- This is not what the customer wants.
Is there a quick and easy way to restrict the new user so that he/she can only create new users (in Controller) ?
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Historical Number
1035489
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Document Information
More support for:
IBM Cognos Controller
Software version:
10.3, 10.2.1, 10.2.0, 10.1.1, 10.1
Operating system(s):
Windows
Document number:
620465
Modified date:
09 May 2025
UID
swg21374702
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