IBM Support

How to Configure Planning Analytics Timeout Settings

Troubleshooting


Problem

The following page contains a consolidated view of the various timeout settings available to Planning Analytics. Please take in to consideration that timeouts allow the cleanup of inactive sessions, freeing up resources (memory) from various services to be used by active users. Timeouts set too high may have a negative impact on your environment.

Resolving The Problem


TM1 SERVER IDLE:
Default: 900 seconds ( 15 minutes )
Location: tm1s.cfg
Setting: IdleConnectionTimeOutSeconds=900
https://www.ibm.com/support/knowledgecenter/en/SSD29G_2.0.0/com.ibm.swg.ba.cognos.tm1_inst.2.0.0.doc/c_idleconnectiontimeoutseconds_tm1.html

TM1 SERVER REST/HTTP:
Default: 20 minutes
Location: tm1s.cfg
Setting: HTTPSessionTimeoutMinutes=20
https://www.ibm.com/support/knowledgecenter/en/SSD29G_2.0.0/com.ibm.swg.ba.cognos.tm1_inst.2.0.0.doc/c_httpsessiontimeoutminutes.html

CAM SECURITY:
Default: 3600 seconds ( 60 minutes )
Location: Cognos Configuration > Security > Authentication
Setting: Inactivity timeout in seconds
https://www.ibm.com/support/knowledgecenter/en/SSEP7J_10.2.0/com.ibm.swg.ba.cognos.ig_mob.10.2.0.doc/t_mig_sec_st_cam.html
If a gateway is used to access Cognos Analytics, then check the various timeout settings in IIS:
https://www.ibm.com/support/pages/how-modify-time-out-settings-microsoft-iis-when-required-cognos-products
 

TM1 WEB (before 2.0.6):
Default: 20 minutes
Location: \tm1_64\webapps\tm1web\WEB-INF\web.xml
Setting: <session-timeout>20</session-timeout>
https://www.ibm.com/support/knowledgecenter/en/SSD29G_2.0.0/com.ibm.swg.ba.cognos.tm1_prism_gs.2.0.0.doc/t_paw_troubleshooting_web_timeout.html

TM1 WEB (after 2.0.6):
Default: 20 minutes (default session-timeout in \tm1_64\webapps\tm1web\WEB-INF\web.xml)
Location: \tm1_64\webapps\tm1web\WEB-INF\configuration\tm1web_config.xml
Setting: HttpSessionTimeout
https://www.ibm.com/support/knowledgecenter/en/SSD29G_2.0.0/com.ibm.swg.ba.cognos.tm1_prism_gs.2.0.0.doc/t_paw_troubleshooting_web_timeout.html

Planning Analytics Spreadsheet Services (new TM1 Web):
Default: 20 minutes (default session-timeout in \tm1web\webapps\tm1web\WEB-INF\web.xml)
Location: \tm1web\webapps\tm1web\WEB-INF\configuration\tm1web_config.xml
Setting: HttpSessionTimeout
https://www.ibm.com/support/knowledgecenter/en/SSD29G_2.0.0/com.ibm.swg.ba.cognos.tm1_prism_gs.2.0.0.doc/t_paw_troubleshooting_web_timeout.html


PMPSVC:
Default: 60 minutes
Location: Cognos Configuration > TM1 Applications
Setting: Session timeout (min)
( this setting updates the \tm1_64\webapps\pmpsvc\WEB-INF\configuration\fpmsvc_config.xml session-timeout )
https://www.ibm.com/support/knowledgecenter/en/SSD29G_2.0.0/com.ibm.swg.ba.cognos.tm1_inst.2.0.0.doc/t_tm1_inst_contrib_c8security_session_timeout_vals.html

PMHUB / PLANNING ANALYTICS FOR EXCEL:
Default: 3600 seconds ( 60 minutes )
Location: http://localhost:9510/pmhub/pm/admin , Configurations > PMHub Session
Setting: MaxInactivityTimeout

PLANNING ANALYTICS WORKSPACE PROXY TIMEOUT:
Default: 120 seconds ( 2 minutes )
Location: <paw install>/config/paw.env
Setting: ProxyTimeoutSeconds
https://www.ibm.com/support/knowledgecenter/en/SSD29G_2.0.0/com.ibm.swg.ba.cognos.tm1_inst.2.0.0.doc/c_paw_config_file.html

PLANNING ANALYTICS WORKSPACE IDLE TIMEOUT:
Default: 60m ( 60 minutes )
Location: <paw install>/config/paw.env
Setting: SessionTimeout
https://www.ibm.com/support/knowledgecenter/en/SSD29G_2.0.0/com.ibm.swg.ba.cognos.tm1_inst.2.0.0.doc/c_paw_config_file.html


 

[{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"2.0.1;2.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
04 May 2021

UID

swg22002419

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