Troubleshooting
Problem
If you intend to use CAM Security (IntegratedSecurityMode=5) for your Planning Analytics authentication and your Cognos Dispatcher is secured with SSL, you must perform additional steps to ensure that the Cognos Dispatcher certificate authorities are trusted by the Planning Analytics keystore.
Symptom
-If your TM1 Server does not trust the Cognos Dispatcher certificate authorities, you may receive a SystemServerClientNotFound error when logging in to Architect/Perspectives.
-If your Planning Analytics Application Server does not trust the Cognos Dispatcher certificate authorities, you may encounter a logon loop when accessing the PMPSVC page.
Document Location
Worldwide
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Document Information
Modified date:
09 May 2025
UID
ibm10959835