IBM Support

How to configure IBM Content Manager eClient to view content in the IBM Records Manager administration client

Troubleshooting


Problem

You cannot view record content when you use the IBM Records Manager administration client.

Symptom

When you try to view content by using the IBM Records Manager administration client, a browser window opens and tries to connect to IBM Content Manager eClient, but no content is displayed in the window.

[{"Product":{"code":"SSRTHY","label":"Records Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Records Administrative Client","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF033","label":"Windows"}],"Version":"8.5;8.4","Edition":"SQL Server 2005;Oracle 11g;Oracle 10g;DB2 9.5;DB2 9.1","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21441583