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Troubleshooting
Problem
Customer would like their database server and the main IBM Cognos Controller application server in the secure LAN. However, they would like remote users (on the internet) to connect to a gateway located in the DMZ (demilitarized zone) of their firewall.
How do they configure IBM Cognos Controller to have a separate gateway server?
Symptom
Customer would like all the communication from their client devices to go through a 'middle-man' (the 'Gateway' server), which is located in the DMZ.
IMPORTANT: The information in this technote is provided purely as a guideline only. Although it is suitable for most environments, it describes the simplest requirement (of having a separate DMZ gateway) in mind.
- In other words, they want their architecture to look similar to the following:
IMPORTANT: The information in this technote is provided purely as a guideline only. Although it is suitable for most environments, it describes the simplest requirement (of having a separate DMZ gateway) in mind.
- It is important the customer discusses their IBM Cognos Controller architecture with their experienced Cognos Technical Consultant to ensure that they choose the optimal solution for their business.
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Historical Number
1041303
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Document Information
More support for:
IBM Cognos Controller
Component:
Installation
Software version:
All Version(s)
Operating system(s):
Windows
Document number:
386373
Modified date:
08 May 2025
UID
swg21367311
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