How to collect Bug report for Android device

How To

Summary

This document contains the steps to collect Bug Report for Android device. This is required for issues related to Android Enterprise issue or scenarios where MaaS App is crashing and the users are unable to collect MaaS App logs.

Steps

1. Be sure you have Developer Options enabled. Follow the steps to enable it -

On Android 4.1 and lower, the Developer Options is available by default. For Android 4.2+ devices you must enable this as follows -
- Open Settings App
- (For Android 8.0+ only) Select System
- Scroll to the bottom and select About Phone
- Scroll to the bottom and tap Build number 7 times
- Return to the previous screen to find Developer options near the bottom
- At the top of the Developer options screen you can toggle the options on and off.

2. In Developer options tap Take/Submit bug report

3. Select the type of bug report you want and tap Report. After a moment you get a notification that the bug report is ready

4. To share the bug report , tap the notification

Additional Information

Reference link/credits - https://developer.android.com/studio/debug/bug-report

Document Location

Worldwide

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSXX","label":"IBM MaaS360"},"Component":"Android Bug report","Platform":[{"code":"PF003","label":"Android"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

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Document Information

More support for:
IBM MaaS360

Software version:
All Versions

Operating system(s):
Android

Document number:
870882

Modified date:
18 February 2019

UID

ibm10870882

IBM Support

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