IBM Support

How to clear the password on a server ID with a minimum password length

Question & Answer


Question

A Domino administrator would like to set up the Lotus Domino server to launch without prompting for the password (so it may reboot after power failures). Certifier and server IDs have already been set with a minimum password length, restricting the administrator from being able to clear the password in the user ID tab (the Clear Password button is greyed out).

Answer

Recertify the server ID with the original certifier ID that was used to certify the server ID, and then set the minimum password length to zero.

Release 6.x and higher

The easiest way to remove the password from a server.id is with a Domino Administrator client. From the Configuration Tab, select Configuration > Certification > ID Properties. Then click the "Change password" button. On the "Change password" window, select the "No password" button and select OK.

Note that in 6.x and later, if the Password Quality for the server.id in question was set any higher than 0, then the "No Password" button will not appear. If this is found to be the case, you will have to recertify the server.id, specifying a Password Quality of 0. After doing so the "No Password" button will appear and the above instructions can be followed as directed.


Release 5.x:

1. From the Domino Administrator client click on the Configuration tab.
2. Go to the Server, All Server Documents view and highlight the server that you would like to re-certify.
3. Under the Tools Menu choose Certification, Certify.
4. Select the original certifier ID that was used to certify the server.
5. Enter the password.
6. Select the server ID.
7. Select a minimum password quality of Weak (Password is optional (0)).
8. Click Certify.
9. Switch to the server ID and choose File, Tools, User ID and select "Clear Password" from the Basics tab.

Release 4.x:

1. Select File, Tools, Server Administration.
2. Click the Certifiers button and choose Certify ID File...
3. Select the original certifier ID that was used to certify the server.
3. Enter the password.
4. Select the server ID.
5. Change the Minimum password length to 0.
6. Click Certify.
7. Switch to the server ID and choose File, Tools, User ID... and select "Clear Password" from the Basics tab.


Supporting Information:

IMPORTANT NOTE: It is not necessary to create a new server ID. This point has been a source of confusion in past.

In R5 if 'Password is option (0)' is selected on the Password quality scale when the server ID is originally created, yet a password is still provided, it is possible to clear it as opposed to recertifying the ID. This can be done from the Administration client by going to the Configuration tab and under the Tools menu clicking on Certification\ID Properties. Browse to the Server.id and choose the 'Clear Password...' button. Upon server startup there will no longer be a prompt to enter a password for that server ID.

In R4 if a "Minimum password length" of 0 is specified when the server ID is originally created, yet a password is still provided, it is also possible to clear it as opposed to recertifying the id. This can be done by switching to the respective server ID and then selecting File\Tools\User ID... The password can be cleared by clicking on the "Clear Password" button on the Basics tab.

Internal Use Only

Contributor: Chris Doughty, Daniel W Heichel



Need to add 8.x/8.5x versions to the list.

Also, the following section should be changed from....
The easiest way to remove the password from a server.id is to switch to the server id using a Domino Administrator or Notes client (Tools -> Security -> Switch ID). Then select File -> Security -> User Security, and click the "Change password" button. On the "Change password" window, select the "No password" button and select OK.

to...
The easiest way to remove the password from a server.id is with a Domino Administrator client. From the Configuration Tab, select Configuration > Certification > ID Properties. Then click the "Change password" button. On the "Change password" window, select the "No password" button and select OK.

A Notes Administrator would like to setup the Notes server to launch without prompting for the password (so it may reboot after power failures). Certifier and Server IDs have already been set with a minimum password length, restricting the administrator from being able to remove the password in the user ID tab (the Clear Password button is greyed out).

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Historical Number

145730

Product Alias/Synonym

Lotus Notes Client

Document Information

Modified date:
16 June 2018

UID

swg21100824