IBM Support

How to change TM1 Web and TM1 client Timeout



There are various places where timeouts come into play with TM1, whether it be idle connection timeouts or request timeouts.

Resolving The Problem

Here are a couple of the key places where idle timeouts occur, please see attached doc for other place to set timeouts.
A) To modify the Web session timeout:
1. Edit Web.config.
2. Locate the following code:

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If cookies are not available, a session can be tracked by adding a session identifier to the URL.
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3. Change the timeout value (in minutes).
4. Save Web.config.
5. Log in to TM1 Web.

This web.config file can be found under c:\inetpub\wwwroot\TM1Web path

B) On TM1 Server
To set a timeout for the TM1 Server :
1. Edit the tm1s.cfg file for that server.
2. Add the IdleConnectionTimeOutSeconds parameter and set to appropriate value.
This parameter specifies a timeout limit for idle client connections, in seconds.
For example, if you include the line IdleConnectionTimeOutSeconds=900 in TM1s.cfg,
the server disconnects idle client connections after 900 seconds

Web Timeouts.doc

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"TM1","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.4 MR1;9.4","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
23 June 2018