How to change a namespace and delete old namespace

Troubleshooting

Problem

Trying to delete old namespaces and add a new namespace with an existing name

Symptom

Cognos was not starting, these messages were seen in diaglog box

CM-SYS-5104 Content Manager detected the unconfigured
security namespace "NAME" (ID "NAME") in the content store database.
CM-CFG-5125 Content Manager cannot create a namespace with
the name "NAME1" and ID "NAME1_ID" because a
namespace with the same name but with a different ID "NAME1" already
exists in the Content Manager data store.
20:12:42, 'ContentManagerService', 'StartService', 'Failure'.

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Security","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.2;10.2.1;10.2;10.1.1;10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
Cognos Business Intelligence

Software version:
10.2.2, 10.2.1, 10.2, 10.1.1, 10.1

Operating system(s):
Windows

Document number:
530759

Modified date:
08 May 2025

UID

swg21960984

IBM Support

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