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How to change the default session timeout when OpenPages is configured with SSO enabled

Troubleshooting


Problem

If IBM® OpenPages® GRC Platform is configured with SSO, the default session timeout is 5400 secs.
Attempting to change this timeout by using the following references does not work:

https://www.ibm.com/support/knowledgecenter/en/SSFUEU_7.4.0/op_grc_admin/t_adm_set_session_inactivity_timeout_values_in_ibm_was.html

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Component":"","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS4PJS","label":"IBM OpenPages on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

ibm10958813