Troubleshooting
Problem
User runs a Controller standard report. This appears in HTML.
If the user changes the output to 'PDF' then a PDF version of the report appears.
Customer would like to know how to change the PDF to either:
(a) appear embedded inside the web browser session (in the Controller user interface)
(b) appear externally (trigger Adobe Reader to launch, and display the PDF outside of the Controller user interface)
How can they do this?
Symptom
Below are the two choices of how PDF files (triggered from Controller standard reports) can appear:
(a) embedded inside the web browser

(b) displayed externally in Adobe Reader

Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm16209640