IBM Support

How to capture ADU (Array Diagnostic Utility) report from the OS enviroment.

How To


Summary

The Array Diagnostic Utility (ADU) report collects info about the SmartArray configuration, Hard Drive information and logs of the Hard Drive’s and Array environment.
The goal of this topic is to show how to capture the ADU report using HP System Tools on HPE Proliant Servers and Blades.

Steps

 

 

  • Capturing the log in Windows
    1. Collecting ADU report using Array Configuration Utility (ACU)

      Select Start > All programs > HP system tools > HP array configuration utility >
      Diagnostic tab on the top of the screen > Run Array Diagnostic report >
      Smart Array Controller type > Generate diagnostic repot > at the end save file.zip

    2. Collecting ADU report using Smart Storage Administrator (SSA)
      • Graphical method

        Select Start > All programs > HP system tools > HP Smart Storage Administrator >Smart Array controller type > Diagnose > Array Diagnostic report >Save Diagnostic report > at the end save file.zip

      • CLI method
        Open a command prompt.
        Change directory (cd) to the location where hpssaducli.exe is installed.
        (This directory is commonly C:\Program Files\hp\hpssaducli\bin).
        type "hpssaducli -f adu-report.zip" command.
        The ADU report file will be saved in C:\Program Files\hp\hpssaducli\bin

         


       

       
  • Capturing the log in Linux
    1.  Collecting ADU report using Array Configuration Utility (ACU)
               Type "hpaducli -f adu-report.zip" command in /usr/sbin path.
               Note : You run hpaducli as root
    2.  Collecting ADU report using Smart Storage Administrator (SSA)
             Open a command prompt.

             Generate a diagnostic report with the following command:       

             hpssaducli -f adu-report.zip     
  • Collecting the ADU Report in a ESXi environment:

    1. To get controller information:

      In the ESXi Shell Console Screen, Type the command:
      esxcli hpacucli cmd -q "controller all show status".

    2. To Generate ADU Report:

      Type the command:
      esxcli hpacucli cmd -q "controller slot=0 show config detail".

    3. To check whether hpacucli is installed in the machine:

      In the Esxi Shell Console type the command ls and search for the /opt directory.
      If it is present, navigate to it: cd /opt
      Type the ls command and and search for the hp directory.
      If it is present, navigate to it: cd hp
      Type the command ls, and search for the hpacucli listed.
      If it is present, then users will be able to generate the ADU Report.

Document Location

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Historical Number

1

Document Information

Modified date:
05 November 2025

UID

ibm17184004