IBM Support

HMC Connectivity Security for IBM POWER5, POWER6, POWER7 and POWER8 Processor-Based Systems and IBM Storage Systems DS8000 using Electronic Service Agent

White Papers


This document describes data that is exchanged between the Hardware Management
Console (HMC) and the IBM Service Delivery Center (SDC) and the methods and protocols
for this exchange. This includes the configuration of “Call Home” (Electronic Service Agent)
on the HMC for automatic hardware error reporting.

[{"Product":{"code":"SGV3BP","label":"IBM Electronic Service Agent for IBM zSeries and IBM S\/390"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"--","Platform":[{"code":"","label":"Other"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB56","label":"Z HW"}}]

Document Information

Modified date:
18 December 2021