IBM Spectrum Support now offers IBM Live Agent Chat communication via IBM Support Portal. If you have a quick question consider using Live Chat for the following products: IBM Spectrum Scale, IBM Spectrum Protect, IBM Spectrum Protect Plus, IBM Spectrum Control, IBM Elastic Storage System, and IBM Storage Insights. IBM continues to expand the feature to other products as well.

Chat with IBM Spectrum Support
IBM Spectrum Support now offers IBM Live Agent Chat communication in English. Start a chat with a Technical Support Professional from the IBM Support Portal.
With the IBM Live Agent Chat feature, it’s now easier and quicker than ever to get in touch with IBM Spectrum Support when you need a quick clarification, or when you have a brief technical question about an IBM Spectrum product.
See the IBM Live Agent Chat Experience in Action
IBM Live Agent Chat is offered during regular business hours Monday to Friday. You can access IBM Live Agent Chat from:
- The Case Details page, and
- The Chat with Support button that appears on most pages within the IBM Support Portal
Take advantage of IBM Live Agent Chat communication today. We look forward to chatting with you.
Let's create an exceptional support experience together!
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IBM Spectrum Scale, IBM Spectrum Protect, IBM Spectrum Protect Plus, IBM Spectrum Control, IBM Elastic Storage System, IBM Storage, GPFS, Insights, systems storage support