Hard drive not detected by hard drive update program 1.11

Troubleshooting

Problem

Update of hard drive firmware fails during hard drive update.

Resolving The Problem

Source

RETAIN tip: H206641

Symptom

Update of hard drive firmware fails during hard drive update.

Affected Configurations

The system is configured with one or more of the following IBM options:

160 GB SATA Hot-Swap hard drive, option part number 39M4522, any replacement part number
160 GB 7200 rpm 3.5-inch SATA II Simple-Swap hard drive, option part number 39M4504, any replacement part number
160 GB 7200 rpm SATA II Simple-Swap hard drive, option part number 41Y8208, any replacement part number
160 GB 7200 rpm SATA Simple-Swap hard drive, option part number 39M4504, any replacement part number
160 GB 7200 rpm SATA Simple-Swap hard drive, option part number 40K6868, any replacement part number
160 GB 7200 rpm SATA Simple-Swap hard drive, option part number 73P8003, any replacement part number
160 GB SATA Simple-Swap hard drive OEM, option part number 25R6908, any replacement part number
250 GB 7200 rpm 3.5-inch SATA II Simple-Swap hard drive, option part number 39M4508, any replacement part number
250 GB 7200 rpm SATA Simple-Swap hard drive, option part number 39M4508, any replacement part number
250 GB 7200 rpm SATA Simple-Swap hard drive, option part number 39M4526, any replacement part number
250 GB 7200 rpm SATA Simple-Swap hard drive, option part number 40K6872 replaces 73P8006, any replacement part number
250 GB 7200 rpm SATA Simple-Swap hard drive, option part number 73P8006, any replacement part number
250 GB SATA hard drive OEM, option part number 73P8008, any replacement part number
250 GB SATA II Hot-Swap hard drive, option part number 43W7598, any replacement part number

This tip is not system specific.

This tip is not software specific.

The 3B06 firmware for option part number 44E9172 is affected.

The system has the symptom described above.

Solution

Version 1.12 of the Hard Drive Update Program included the fix to recognize and update the hard disk drive.

The file is available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

The file is or will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

http://www.ibm.com/support/fixcentral/

Additional Information

A profile issue created a duplicate entry, and the hard drive was not recognized during hard drive update operations.

Document Location

Worldwide

Operating System

System x Hardware Options:Operating system independent / None

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