Troubleshooting
Problem
This document can help you determine what can cause a hard drive boot error (error codes 1996 and I999030X).
Resolving The Problem
Hard Disk Drive Boot Error
A hard disk drive boot error (error codes 1996 and I999030X) can be caused by the following:
| Cause | Actions |
| The start-up drive is not in the boot sequence in configuration. | Check the configuration and ensure the start-up drive is in the boot sequence. |
| No operating system installed on the boot drive. | In stall an operating system on the boot drive. |
| The boot sector on the start-up drive is corrupted. | The drive must be formatted, do the following: 1. Attempt to access and recover (back-up) the failing hard disk drive. 2. Using the operating systems programs, format the hard disk drive. 3. Go to 'Preparing the Hard Disk Drive for Use´. |
| The drive is defective. | Replace the hard disk drive. |
Document Location
Worldwide
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Document Information
Modified date:
28 January 2019
UID
ibm1DDSE-44JQLT