IBM Support

Handling Repeat Use of Perl SSL Socket Connections with NET::HTTPS in ClearQuest Hook Code to Avoid Failed Subsequent Connection Exceptions

Troubleshooting


Problem

Using CQPerl hook code that calls HTTPS.pm module to establish an SSL connection to a 3rd party service, has shown signs of working the first time, but then having an exception with subsequent attempts during an IBM Rational ClearQuest user session.

Symptom

"Throw: Unknown exception executing main::myrecordtype_1_Commit."

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"API","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.0.1;9.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

More support for:
Rational ClearQuest

Software version:
8.0.1, 9.0

Operating system(s):
AIX, Linux, Solaris, Windows

Document number:
557243

Modified date:
17 June 2018

UID

swg21994255

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