Troubleshooting
Problem
The 8.1.8 client GUI ( dsmj) shows a popup error when starting on AIX node:
"unknown system error. Please check the error log for any additional information"
This only happens if Java 8 is installed on the system.
"unknown system error. Please check the error log for any additional information"
This only happens if Java 8 is installed on the system.
Symptom
When this problem happens, the dsmerror.log shows:
ANS1579E GSKit function GSKKM_OpenKeyDb failed with 34: GSKKM_ERR_CRYPTO_ALGORITHM
ANS1579E GSKit function GSKKM_OpenKeyDb failed with 34: GSKKM_ERR_CRYPTO_ALGORITHM
ANS1579E GSKit function GSKKM_CreateNewKeyDbData failed with 34: GSKKM_ERR_CRYPTO_ALGORITHM
ANS9020E A session could not be established with a IBM Spectrum Protect server or client agent. The return code is -1.
ANS5283E The operation was unsuccessful.
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEQVQ","label":"IBM Spectrum Protect"},"Component":"client","Platform":[{"code":"PF002","label":"AIX"}],"Version":"8.1.8 and higher","Edition":"","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]
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Document Information
Modified date:
10 September 2019
UID
ibm11072662