Troubleshooting
Problem
You are saving the Archive values using Protocol SFTP or FTP and getting an error in the GUI: A test data file could not be sent to this host with the parameters given. Please confirm the hostname or IP address is entered correctly, the host is online, the target directory exists and can be written to by the user given, and the password given is correct for that user. Make sure both units are on the same protocol(IPv4, IPv6 or dual) and for more info please refer to the Guardium documentation.
Symptom
When the application debugger is on, the call to save the configuration is there but there is no exception in the debug.log:
Thread: http-bio-8443-exec-8 - ConfigurationRESTService.doPost():Processing configuration type:resultsexport
The catalina.out file shows this exception:
com.guardium.rest.ValidationException: A test data file could not be sent to this host with the parameters given. Please confirm the hostname or IP address is entered correctly, the host is online, the target directory exists and can be written to by the user given, and the password given is correct for that user. Make sure both units are on the same protocol(IPv4, IPv6 or dual) and for more info please refer to the Guardium documentation.
com.guardium.rest.ValidationException: A test data file could not be sent to this host with the parameters given. Please confirm the hostname or IP address is entered correctly, the host is online, the target directory exists and can be written to by the user given, and the password given is correct for that user. Make sure both units are on the same protocol(IPv4, IPv6 or dual) and for more info please refer to the Guardium documentation.
at com.guardium.rest.configurations.ResultsExportParams.save(ResultsExportParams.java:57)
at com.guardium.rest.configurations.Configuration.save(Configuration.java:54)
at com.guardium.rest.configurations.ConfigurationRESTProcessor.doPost(ConfigurationRESTProcessor.java:179)
at com.guardium.rest.RestController.handleRequest(RestController.java:74)
at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:51)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1072)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:965)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006)
at com.guardium.rest.configurations.Configuration.save(Configuration.java:54)
at com.guardium.rest.configurations.ConfigurationRESTProcessor.doPost(ConfigurationRESTProcessor.java:179)
at com.guardium.rest.RestController.handleRequest(RestController.java:74)
at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:51)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1072)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:965)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006)
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM Category":[{"code":"a8m0z000000Gp0LAAS","label":"AGGREGATION"}],"ARM Case Number":"TS007674742","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
18 April 2024
UID
ibm16524300