IBM Support

GTP Error: Missing stream parameter

Troubleshooting


Problem

In a Microsoft server 2k3 or 2k8 environment this error is encountered when a environment variable is missing. This issue only seems to occur if you set the IBM Cognos BI installation location in IBM Cognos Configuration

Symptom

GUI Error:

The Go To Production process failed.

Unexpected: missing stream parameter

Cause

Missing environment variable

Environment

Planning 10.1.1

Microsoft server 2003 or 2008

Diagnosing The Problem

2003 Server:

1. Go to Control Panel > System > Advanced > Environment Variables

2. Confirm in the System Variables frame that the Variable ComSpec is there or not.

2008 Server (control panel listed by Category):

1. Go to Control Panel > System and Security > System > Advanced system settings > Environment Variables

2. Confirm in the System Variables frame that the Variable ComSpec is there or not.

Resolving The Problem

The group responsible for the server environments should be involved to make this change.

1. Using step 1 above for navigating into the Environment Variable, click New.

2. For variable name type: ComSpec

3. For variable value type: C:\windows\system32\cmd.exe

4. Click OK and OK.

5. Test the GTP process.

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Document Information

Modified date:
15 June 2018

UID

swg21597536