IBM Support

Graphical Process Modeler (GPM) stencils > All Services are not visible.

Troubleshooting


Problem

Graphical Process Modeler (GPM) stencils > All Services are not visible.

Symptom

Customer upgraded from GIS 411 patch 1981 to 1984. Graphical Process Modeler (GPM) stencils are not visible if the user id, password includes special characters such as ”&” or “#” or numbers.

Resolving The Problem

Customer located and deleted the following file: temp.wsdl in the client machine. Restarted the GPM online and was able to resolve this problem.

That file is located in the client machine: C:\Documents and Settings\<WindowsUser>\.pmodeler\<GISIPAddress>\<GISBasePort>

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

NFX2053

Product Synonym

[<p><b>]Function Area[</b><p>];GPM;[<p><b>]Escalation ID[</b><p>];1369051;[<p><b>]Severity[</b><p>];Normal;[<p><b>]Type[</b><p>];NormalFix

Document Information

Modified date:
08 November 2019

UID

swg21556409

Page Feedback