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Global Customer Support Overview

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Question

Global Customer Support Overview

Answer

Global Customer Support Overview

Note: Information in this section may not apply to Managed Servicecustomers.

IBM? fosters long-termbusiness partnerships with its customers. Committed to customer satisfactionand quality support Customer Support has a world-wide staff providingsupport 24 hours per day 365 days per year. For assistance with installationimplementation usage or for enhancement information contact CustomerSupport.

IBM SterlingCustomer Center includesinformation about e-commerce a solutions database document trackingtools an issue tracking system fix information product and servicedocumentation workshop information contact information sunset andretirement schedules and ordering information.

For detailed information about Customer Support please refer tothe Customer Support Reference Guide availableon the IBM SterlingCustomer Center loginpage.

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Document Information

Modified date:
08 December 2018

UID

ibm10758687

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